timandkathy.co.uk

Is that OK for you?

Another quick rant. I’m working at home today, which means I’ve had to field two telemarketing calls already, and it’s only lunchtime. Both calls were from companies that I am already a customer of, but they both used a technique that I’d encountered in the past but only recently got wise to: the “Is That OK?”

Rather than asking a question that’s unambiguous, like “would you like to take advantage of this offer?”, the New Telemarketers are asking “is that OK?”, or “how does that sound to you?” A positive response on your part, meant to indicate that the offer sounds interesting but you’re not committing to anything, is taken as an acceptance of their offer. Sly, very sly. But I’ve got wise to you now: ha!