Richer Sounds, Poorer Website
I received a late birthday present over the weekend: £30 of Richer Sounds vouchers. I would dearly love to spend them, but the web site’s navigation menu doesn’t work in Mozilla-based browsers. The menu expands, but nothing happens when you click on a link.
I’ve e-mailed customer services, but alas, I have had no reply as yet. I’ll keep you posted.
I am trying to browse your web site, but the left-hand menu doesn’t work in my browser — Mozilla 1.3, Linux. As I am not using Windows, I cannot use Internet Explorer.
Luckily for you, you won’t miss out on a sale, as I received a £30 Richer Sounds gift voucher for my birthday.
Nowhere on your web site does it suggest what browser to use, so I assumed that it works on any modern browser. As I have already stated, this appears not to be the case.
As a web developer myself, may I suggest that your web team test the site in more browsers than just IE on Windows, and preferably make the site work in any standards-compliant browser (see www.webstandards.org ). You can download Mozilla for Windows for free from www.mozilla.org.
I really want to spend my voucher with you!
Thanks and best regards,
Tim Beadle.